Refund policy

Last updated:26/09/2024

At Diamond OWA, we strive to provide high-quality digital marketing services and products. Due to the nature of our offerings, we have established the following refund policy:

1. Digital Products and Services
All sales of digital products (such as e-books, courses, and downloadable content) and services (including mentorship sessions and consultations) are final. Once delivered or accessed, these products and services cannot be returned or exchanged.
We do not offer refunds for any services rendered or products accessed, as we believe in the value and effectiveness of our offerings.

2. Exceptions
If you encounter any technical issues or experience dissatisfaction due to a service or product that does not function as intended, please contact us at [Your Contact Email] within [Specify Time Frame, e.g., 14 days] of purchase. We will review your case and, if appropriate, provide a resolution, which may include a replacement or an adjustment to your service.

3. Customer Support
We encourage you to reach out to our customer support team if you have any questions or concerns regarding our products or services before making a purchase. We are here to help ensure you have a positive experience with our offerings.

4. Changes to the Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page. Your continued use of our services after changes are posted constitutes your acceptance of the modified Refund Policy.
If you have any questions regarding our Refund Policy, please contact us at [email protected].